Privacy Policy

E1111's Privacy Policy — Your data is safe with us

This Privacy Policy clearly outlines how your personal information is collected, stored, and used when you use the e1111 platform. Your trust is our greatest asset.

Last Updated: January 2026
Privacy Policy Key Points

A brief overview of the measures e1111 takes to protect your data

SSL Encryption

All your personal data and transactions are secured with 256-bit SSL encryption. No third party can access this information under any circumstances.

KYC Verification

Information collected for identity verification is used solely for account security and legal purposes — nothing else.

No Sale to Third Parties

E1111 never sells or rents your personal information. Your data is not shared with third parties except where required by law.

Secure Data Storage

Your data is stored on secure servers and regularly reviewed through security audits.

Your Consent Is Required

We do not use your data for marketing or additional communication without your explicit consent.

Right to Erasure

You may request corrections to or deletion of your personal data at any time. We will act promptly.

By using the e1111 platform, you agree to this Privacy Policy. This Policy provides a detailed overview of our commitment to your personal data and your rights as a user.

01 Introduction & Scope

E1111 (https://e1111.pro) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how e1111 collects, uses, stores, and protects your personal information.

This Policy applies in the following circumstances:

  • When using the e1111 website (https://e1111.pro).
  • When downloading or using the e1111 mobile app.
  • When contacting our support team.
  • When participating in any promotion or bonus offer.
  • When registering an account or completing a transaction.

We are committed to handling your data with complete transparency. If you have any questions, you are welcome to contact us at any time.

02 What Information We Collect

E1111 collects only the information needed to provide its services. We do not gather data unnecessarily.

Information Provided Directly

Data Type Why It Is Collected Mandatory?
Full Name Account Verification & KYC Yes
Mobile Number Registration, OTP Verification & Communication Yes
Date of Birth Age Verification (18+) Yes
Email Address Account Notifications Optional
NID / Passport Identity Verification & AML Policy Prior to Withdrawal
Mobile Banking Number Transaction Processing Yes

Automatically Collected Information

When you use e1111, certain technical information is collected automatically. This data is primarily used to maintain platform security and performance:

  • IP address and approximate geographic location.
  • Browser type and operating system.
  • Time spent on the platform and pages visited.
  • Device ID and hardware information.
  • Gaming activity and transaction history.

03 How Your Information Is Used

E1111 uses your information solely for the purposes listed below. We never use your data for unauthorized purposes.

  • Service Delivery: To manage your account, process transactions, and ensure a quality gaming experience.
  • Identity Verification: To complete the KYC process and verify account ownership.
  • Security: To prevent fraud, money laundering, and other illegal activities.
  • Customer Support: To respond to your queries and provide customer support.
  • Platform Development: To analyze user experience and improve service quality.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Promotions (subject to consent): If you opt in, relevant offers and promotions may be sent to you.

E1111 never sells or transfers your personal data to marketing agencies. Your information is used exclusively for the purposes outlined above.

04 Data Sharing & Disclosure

E1111 takes your privacy seriously. We may share your information only in limited circumstances and strictly in the following cases:

  • Payment Provider: To process transactions with authorized payment partners including Mobile Banking, Nagad, and Rocket.
  • Legal Authorities: Mandatory disclosure when required by court order or government investigation.
  • Technology Partners: Technology service providers supporting platform operations, under strict confidentiality agreements.
  • Fraud Prevention: With fraud detection agencies, strictly for investigation purposes.

Your information is not shared with any individual or organization outside of the cases listed above. Every partner is bound by strict data protection agreements.

06 Data Security Measures

E1111 upholds the highest industry standards in data security. Our security measures are reviewed and updated on a regular basis.

  • 256-bit SSL/TLS encryption — applied to all data transmissions.
  • Two-Factor Authentication (2FA) is available for your account.
  • Regular security audits and penetration testing.
  • Suspicious logins are automatically blocked.
  • Encrypted backups stored in secure data centers.
  • Employee access to data is restricted and monitored.

No system is 100% secure. In the event of a security breach, we will promptly notify affected users and take all necessary steps to address the situation.

07 Data Retention Period

E1111 retains your information only for as long as necessary. Even after an account is closed, certain data may be kept for a defined period to meet legal obligations.

Data Type Retention Period Reason
Account Information For the duration of active account Service Delivery
Transaction History 5 Years AML & Legal Requirements
KYC Documents 5 Years Regulatory Obligations
Gaming Logs 2 Years Dispute Resolution
Cookie Data 30 Days – 1 Year By Cookie Type

Once the retention period expires, data is securely deleted or anonymized.

08 Your Privacy Rights

E1111 is committed to giving you full control over your personal information. You have the following rights:

Right to Access

You may request to know what personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a standard, portable format.

Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

09 Protection of Minors

E1111 strictly does not serve anyone under the age of 18. We are committed to protecting the privacy of children and minors.

  • Age verification is mandatory at the time of registration.
  • We do not knowingly collect personal data from anyone under the age of 18.
  • Any account identified as belonging to a minor is immediately suspended.
  • Parents or guardians may raise concerns about a minor's account.

If you become aware that a minor is using e1111, please notify our support team immediately.

10 Third-Party Services & Links

E1111 works with select trusted third-party providers to deliver a fully functional service. Every partner is required to comply with strict privacy standards.

  • Payment Gateway: Mobile Banking, Nagad, Rocket — receive information solely for transaction processing.
  • Game Software Provider: Licensed game studios — processes gameplay session data only.
  • Analytics Tools: For monitoring platform performance — without any personal data.
  • Fraud Detection: Security partners — limited data use for fraud prevention purposes.

Each third-party organization operates under its own privacy policy. We recommend reviewing the relevant policy before using their services.

11 Privacy Policy Updates

E1111 may update this Privacy Policy at any time. We will notify you of any significant changes.

  • Updated policies take effect from the date they are published.
  • A message will be sent to your mobile number for any significant changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • The latest version will always be available on this page.

We recommend checking this page regularly to stay informed of any updates. Staying aware of your privacy rights is equally important.

12 Contact & Complaints

Our dedicated privacy team is always available to handle any questions, concerns, or complaints regarding the Privacy Policy.

Privacy Contact: [email protected] — Support is also available via live chat.

For privacy-related complaints, we aim to respond in writing within 7 business days. Your privacy is our highest priority.

Join e1111 — A Fully Secure & Trusted Platform

Enjoy the best gaming experience with your data fully protected. Register now and take advantage of everything e1111 has to offer.

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