Gaming is entertainment — not a solution to life's problems. e1111 believes every player should enjoy gaming within healthy limits. Following our responsible gaming guidelines will keep gaming fun at all times.
E1111 is committed to protecting the mental and financial well-being of every player.
Decide for yourself how much you want to spend daily, weekly, or monthly. Once you set a deposit limit on e1111, there is no way to overspend.
Set a time limit before you start playing. Once the time is up, e1111 will automatically alert you — giving you the chance to take a break.
If you feel like you need a break, you can temporarily close your account yourself. Self-exclusion is available for any duration from 24 hours up to 6 months.
You can view a detailed breakdown of your gaming spending and time at any moment. Transparency is what e1111 stands for.
E1111 strictly does not serve anyone under 18. Age verification is mandatory, and special protections are in place for parents and guardians.
If gaming feels hard to control, our support team is available 24/7. We can also help connect you with a professional counselor if needed.
Responsible gaming means enjoying gaming as entertainment — where you stay in control, not the game. On the e1111 platform, responsible gaming is the top priority, because we believe a healthy, informed player is the one who finds genuine long-term enjoyment.
Online gaming can be a normal form of entertainment, but when it starts affecting other areas of your life — such as family time, work, studies, or finances — that is a sign it is time to stop. On e1111, following responsible gaming guidelines has been made easy and natural for every player.
Remember — gaming is meant to be fun, not a way to make money. Chasing losses by playing more is never a good idea. It is a common mistake that everyone should watch out for.
At e1111, we want every player to have complete control over their gaming experience. Set the right limits, take breaks when needed, and keep gaming as one small pleasure in your life — that is the essence of responsible gaming.
For responsible gaming on the e1111 platform, we follow a set of core principles and encourage every player to keep them in mind:
E1111 never pressures you to play more. Our goal is to ensure your gaming experience stays positive and safe at all times.
Gaming addiction does not happen overnight — it builds gradually. Watch out for the signs below. They are grouped into three levels:
| Signs | Level | Counseling |
|---|---|---|
| Spending more than your planned budget | Caution | Set a Deposit Limit |
| Playing more to chase your losses | Caution | Take a Break Now |
| Hiding your gaming from family or friends | Risky | Talk to Someone, Get Help |
| Skipping work, studies, or sleep to play | Risky | Activate Self-Exclusion |
| Feeling restless or irritable when not gaming | Risky | Seek Professional Help |
| Playing with borrowed money or broken savings | Risky | Close Account |
| Losing track of time more often | Mild | Set a Time Limit |
If you notice any of the risky signs above in yourself, contact e1111 support right away. We are always ready to help.
Ask yourself the following questions honestly. If you answer "Yes" to three or more, it may be time to reconsider your gaming habits.
In the past month, have you spent more than the budget you set for yourself?
Have you placed larger bets to try to recover money you lost?
Has gaming caused problems in your relationships with family or friends?
Have you skipped work, studies, or sleep to spend time gaming?
Do you feel restless or anxious when you are not playing?
Have you borrowed money or dipped into savings to cover gaming costs?
Have you been dishonest with family or loved ones about your gaming?
Three or more "yes" answers means it is time to act now. Use e1111 support or the protection tools we provide.
On e1111, you have full control over your own gaming limits. These features are completely free and can be activated at any time.
Set a daily, weekly, or monthly limit on how much BDT you deposit.
Set a daily limit on how many hours you want to play. You will receive an alert when your time is up.
Automatically stop gaming once you have lost a set amount.
Set a reminder to take a break every hour.
Temporarily suspend your account for anywhere from a few days to a few months.
You can permanently close your account at any time if you need to.
To set limits, go to your account settings or contact our support team. Lowering a limit takes effect immediately, but increasing one requires a 7-day waiting period — this is in place to protect you.
E1111 has developed a set of dedicated tools to make responsible gaming easy. They are completely free and simple to use.
A pop-up appears at regular intervals showing how long you have been playing and your total wins and losses. This keeps you aware of your current situation.
If you feel like you need a short break, activate a cooling-off period lasting anywhere from 24 hours to 30 days. You will not be able to log into your account during this time.
If you feel you need an extended break, you can join our self-exclusion program for anywhere between 6 months and 5 years. Your account will be completely inactive during this period.
If you do not want to receive marketing emails or promotional messages, you can turn them off anytime from your settings.
To use these tools, go to Account Settings > Responsible Gaming, or contact our live chat support directly.
E1111 strictly prohibits service to anyone under 18. Protecting minors is at the heart of our responsible gaming policy.
Use a device lock and PIN to prevent minors from accessing e1111 on your device. Never share your login credentials.
If you become aware that a minor is using e1111, please notify our support team immediately. We will act quickly.
There is no shame in finding it hard to control your gaming. Many people face this situation. Asking for help is a sign of strength. e1111 is here for you.
Our support team is available 24/7 via live chat. Feel free to reach out about any responsible gaming concerns.
Email us for confidential support. We guarantee complete privacy.
Guidance and support for connecting with a mental health professional will be provided if needed.
If a family member is struggling with problem gaming, reach out to us. We are here to support families too.
Join e1111 and use our protection tools for a safe and enjoyable gaming experience. You set your own limits.